Shipping Times
Below is our current shipping and production schedule for each product category. Please note: all timeframes are in business days (Monday–Friday, excluding public holidays), and do not include transit delays outside our control (e.g. customs, courier delays, extreme weather).
Handmade Jewellery & Hair Accessories
Dispatched from Sydney, Australia within 1–2 business days via Sendle or Australia Post.
- All parcels include tracking.
- Shipping cost is calculated at checkout.
- We currently ship to Australia, New Zealand, the United Kingdom, Canada, Singapore, and Japan.
Stickers
- Shipped from Sydney via Australia Post (untracked letter mail).
- Allow 2–6 business days for delivery within Australia.
- For international orders, please allow up to 15 business days (or more, depending on destination).
- We currently ship to Australia, New Zealand, the United Kingdom, Canada, Singapore, and Japan.
Shipping Rates
| Destination | Rate | Notes |
|---|---|---|
| Australia | $1.70 – $3.40 AUD | Untracked letter mail. Rate depends on quantity/weight. |
| New Zealand, UK, Canada, Singapore, Japan | Calculated at checkout | Untracked international letter mail. Allow up to 15+ business days. |
Please note: as stickers are sent as untracked letter mail, we are unable to provide tracking updates once dispatched.
Wall Art
All Arte Tutto wall art items are made to order. Please allow 3–4 business days for production time before dispatch.
Estimated Shipping Times
| Country | Production Time | Delivery Time | Total Estimated Time |
|---|---|---|---|
| Australia | 3–4 business days | 8–12 business days | 11–16 business days |
| New Zealand | 3–4 business days | 7–12 business days | 10–16 business days |
| Canada | 3–4 business days | 8–12 business days | 11–16 business days |
| United Kingdom | 3–4 business days | 7–12 business days | 10–16 business days |
| Singapore | 3–4 business days | 10–15 business days | 13–19 business days |
| Japan | 3–4 business days | 8–12 business days | 11–16 business days |
Seasonal Note: Chinese New Year
Our production partner is based in China. Please be aware that during Chinese New Year (late January to early February, dates vary each year), production and shipping services may pause for 1–2 weeks. Orders placed around this time may take longer to arrive.
Notes
- Tracking will be provided once your order ships.
- Delivery times are estimates and may vary during peak seasons.
- All wall art orders include Free Shipping to the regions listed above.
Coasters & Pillowcases
All Arte Tutto coasters and pillowcases are made to order by our production partner. Please allow 2–5 business days for production time before dispatch.
Estimated Delivery Times
| Destination | Delivery Time (after production) |
|---|---|
| Australia | 4–8 business days |
| United States (mainland) | 5–10 business days |
| United States – Hawaii, Alaska & territories | 8–14 business days |
| Canada, United Kingdom, New Zealand, Japan, South Korea, Singapore | 6–12 business days |
| Mexico, UAE, Turkey, Norway, Switzerland, Hong Kong, Malaysia, Thailand, Vietnam, Kazakhstan, Indonesia | 8–16 business days |
| Brazil, Chile, Argentina, Morocco | 12–25 business days |
We're unable to ship coasters or pillowcases to European Union countries at this time, due to EU product safety compliance requirements (GPSR).
Seasonal Note: Chinese New Year
Our production partner is based in China. Please be aware that during Chinese New Year (late January to early February, dates vary each year), production and shipping services may pause for 1–2 weeks. Orders placed around this time may take longer to arrive.
Notes
- Tracking will be provided once your order ships.
- Delivery times are estimates and may vary during peak seasons.
- Shipping cost is calculated at checkout based on your location, or use the shipping estimator on the cart page.
Clothing (Papil)
All Papil clothing items are made to order and produced by our print-on-demand partner. Please allow 3–7 business days for production time before dispatch.
Estimated Shipping Times
| Country | Production Time | Delivery Time | Total Estimated Time |
|---|---|---|---|
| Australia | 3–7 business days | 5–10 business days | 8–17 business days |
| New Zealand | 3–7 business days | 7–14 business days | 10–21 business days |
| United Kingdom | 3–7 business days | 7–14 business days | 10–21 business days |
| Canada | 3–7 business days | 7–14 business days | 10–21 business days |
| United States | 3–7 business days | 5–10 business days | 8–17 business days |
| Rest of World | 3–7 business days | 10–20 business days | 13–27 business days |
Notes
- Tracking will be provided once your order ships.
- Delivery times are estimates and may vary during peak seasons.
- Shipping cost is calculated at checkout based on your location and order weight.
- As items are made to order, we are unable to accept cancellations once production has begun.
Necklaces (Made to Order)
Our made-to-order necklaces are produced and shipped directly from the USA.
| Destination | Estimated Delivery (Production + Shipping) |
|---|---|
| United States | 3–7 business days (2–5 days shipping + 1–2 days production) |
| Canada | 6–17 business days (5–15 days shipping + 1–2 days production) |
| Australia | 4–8 business days (3–6 days shipping + 1–2 days production) |
| United Kingdom | 3–5 business days (2–3 days shipping + 1–2 days production) |
| New Zealand | 11–32 business days (10–30 days shipping + 1–2 days production) |
| Japan | 11–32 business days (10–30 days shipping + 1–2 days production) |
| Singapore | 11–32 business days (10–30 days shipping + 1–2 days production) |
Earrings (Made to Order)
Our earrings are made to order and shipped directly from our production partner in China. Please allow ~5 business days for production, plus the delivery timeframes below.
| Country | Production Time | Delivery Time | Total Estimated Time |
|---|---|---|---|
| Australia | ~5 business days | 8–12 business days | 13–17 business days |
| New Zealand | ~5 business days | 7–12 business days | 12–17 business days |
| Canada | ~5 business days | 8–12 business days | 13–17 business days |
| United Kingdom | ~5 business days | 7–12 business days | 12–17 business days |
| Singapore | ~5 business days | 10–15 business days | 15–20 business days |
| Japan | ~5 business days | 8–12 business days | 13–17 business days |